Help Center

To get started, simply book a demo with our sales team. We will understand your event scale and requirements, configure your personalized command center, and provide comprehensive onboarding for your staff to ensure you are ready for launch.

We support all major payment methods including Credit Cards, Debit Cards, Net Banking, and UPI. Payment processing is handled securely through industry-leading gateways like Razorpay and Stripe to ensure compliance and frictionless checkout.

Absolutely. SmartEvent.in is built on highly secure cloud infrastructure that is 100% compliant with GDPR and Indian data protection standards. All attendee data and payment information are encrypted in transit and at rest.

Yes. The iFlow engine features a robust drag-and-drop form builder allowing you to add custom fields and conditional logic. You can also design fully white-labeled badges to perfectly match your corporate branding.

We offer dedicated support based on your plan tier. This ranges from 24/7 priority email and phone support for Pro users, to a dedicated account manager and on-site technical staff for Enterprise and custom agency deployments.

Yes, through our exclusive "VIP Sonar" feature. By tagging high-value guests in the CRM, your command center and key staff members will receive instant SMS or push notifications the exact second a VIP scans their ticket at any entry gate.

Live Event Radar ingests data streams from all synchronized scanning devices across your venue. It maps this data over a digital floorplan, instantly visualizing crowd density, identifying bottlenecks, and tracking session retention in real-time.