Privacy Policy

Last updated: March 3, 2026

1. Introduction

SmartEvent.in ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event management platform.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and company information
  • Event registration and ticketing information
  • Payment information (processed securely through Razorpay/Stripe)
  • Attendee check-in data and event participation records
  • Communication preferences and support inquiries

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our event management services
  • Process registrations, payments, and check-ins
  • Send event-related communications and updates
  • Provide customer support and respond to inquiries
  • Generate analytics and insights for event organizers
  • Comply with legal obligations and enforce our terms

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest, stored on secure cloud infrastructure with regular backups.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Event data is typically retained for 2 years after event completion.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Withdraw consent at any time

7. GDPR & India Compliance

SmartEvent.in is compliant with GDPR (General Data Protection Regulation) and Indian data protection laws. We process personal data lawfully, fairly, and transparently, and only for specified, explicit, and legitimate purposes.

8. Third-Party Services

We use trusted third-party services for payment processing (Razorpay, Stripe) and cloud infrastructure. These providers have their own privacy policies and security measures in place.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: privacy@smartevent.in
  • Phone: +91 7503010601
  • Address: Janak Puri, New Delhi, India
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