Pricing
Enterprise Power, Transparent Pricing
A lot of event software companies keep their prices behind a "Contact Sales" button so they can size up your budget first. We would rather you see the numbers before we talk. Pick the plan that fits the size of your event.
No hidden fees. The only extras are a 5% platform and payment processing fee on paid ticket sales, and 18% GST on our invoice.
Essentials
Up to 50 attendees
For workshops, boardroom meetings and small private events.
- No Offline Mode
- Basic registration & ticketing
- Standard QR code check-in
- Single entry gate support
- Standard badge templates
- Basic analytics dashboard
- Email support (48h response)
Pro Operations
Up to 1,000 attendees
For mid-sized conferences and corporate events.
- Offline Mode included
- Advanced registration workflows
- Multi-gate synchronized check-in
- Custom badge designs
- Lead capture & basic CRM
- Real-time attendance tracking
- Priority email support (24h)
Scale
Up to 5,000 attendees
For large exhibitions, trade shows and summits.
- Offline Mode included
- Live attendance dashboard & hall heatmaps
- VIP arrival alerts by SMS or push
- Advanced Visitor CRM & Analytics
- Unlimited entry gates
- Dedicated account manager
- 24/7 phone & chat support
Enterprise / Agency
Unlimited attendees
For agencies running many events a year, and very large shows.
- Offline Mode Available
- Unlimited everything
- Custom API integrations
- White-label platform options
- Custom analytics & reporting
- On-site technical support
- Written SLA, agreed in your contract
- Staff training & onboarding
Which plan is right for your event?
Essentials
Essentials is for the times you just want to get rid of the paper clipboard. If you are running a boardroom meeting, a private dinner or a workshop with fewer than 50 people, you don't need heatmaps or multi-gate sync.
You do want it to look professional. You get the same registration system our larger clients use: a proper registration page, ticket sales, and check-in at the door from a single smartphone. No more matching names against a spreadsheet, for one flat fee. Offline mode is not part of this plan, so you will need a working internet connection at the door.
Pro Operations
Once you go past 50 people, the day starts to look different. There are usually a few entry doors, a VIP list, and sponsors who want to collect leads. That is what Pro Operations is for.
Pro adds multi-gate sync. Five people can scan at five different doors and every phone sees the same guest list, so nobody can screenshot a ticket and bring a friend in through a side door. It also includes offline mode for venues with patchy Wi-Fi, and the basic CRM, so sponsors can use the exhibitor app to scan badges and collect leads on the floor.
Scale
At a large summit or a B2B exhibition with thousands of visitors, gut feel is not enough. Your management and your sponsors will ask for numbers, and they will want them soon after the event, not three weeks later.
Scale adds the live attendance dashboard. From the control room you can see check-ins by gate and how full each hall is as people move from the keynote stage to the dining area. It also adds VIP arrival alerts: tag your important guests, and when one of them is scanned in, your hospitality lead gets an SMS so someone is at the door to receive them. Offline mode, unlimited gates and a dedicated account manager are included.
Enterprise / Agency
If you are an event agency running dozens of events a year, paying per event stops making sense. You need one technology partner for the whole calendar.
Enterprise moves you from per-event pricing to an annual licence with everything switched on. That includes offline scanning, which also comes with the Pro Operations and Scale plans, so a Wi-Fi failure in a big concrete convention centre won't stop your gates. We can also white-label the platform, so your clients see your agency's branding and not the SmartEvent logo.
Further reading: not sure you need the live dashboard? Read how real-time analytics is replacing traditional event reporting. If you are just getting started, our guide on how registration software makes events run better is a good place to begin.
Included in Every Plan
Encrypted data
Your data is encrypted at rest and in transit, and we never sell attendee details to anyone.
Local Payments
Razorpay is built in, so attendees can pay by UPI, net banking or any major Indian card.
Easy Data Exports
You own your data. Export your attendee lists and reports to Excel or CSV formats with a single click.
Pricing questions
The billing questions we get asked most often.
Are there any commissions on ticket sales?
Yes, on paid tickets. A 5% platform and payment processing fee applies to ticket sales, on top of the per-event price of your plan. If your event is free to attend, there is nothing to charge it on. For corporate events with more complicated budgets, we go through the ticketing and commercial setup with you in the scope-of-work discussion, before you sign anything.
What happens if I go slightly over my attendee limit?
We are realistic. If you buy the Pro Operations plan (up to 1,000 attendees) and you end up with 1,020 people showing up on the day, our software is not going to suddenly crash or lock you out at the front door. We give you a small grace buffer. However, if your event spikes to 1,500 people, our team will simply contact you after the event to settle the difference and upgrade you to the appropriate tier. We will never stop your check-in line.
Do I need to buy expensive scanner hardware from you?
No. You do not need to rent heavy barcode guns or proprietary tablets. SmartEvent runs in the browser. Your event staff simply open a secure link on their own Android or iOS smartphones, punch in a staff PIN, and use their phone's camera to scan the QR codes. It keeps your hardware costs practically at zero.
Are GST charges included in these prices?
No, the prices listed above are exclusive of GST. Since we are a registered Indian tech agency (Interactive Pixels Digital Solutions), we will add the standard 18% GST to your final invoice. We will, of course, provide you with a proper B2B tax invoice so your company can claim the input tax credit.
Can I upgrade my tier a week before the event?
Yes. We see this all the time. An organizer starts with the Essentials package, then ticket sales take off and suddenly they need multi-gate sync and the live attendance dashboard. Just drop us an email or message your account manager. We upgrade your account straight away and you pay the difference in price.